THE CLIENT
Master Cargo started its operations in 1998 and now boasts an impressive fleet of 100+ vehicles which services various sectors throughout South Africa and its neighboring countries. Master Cargo supplies primary and secondary distribution services by road and prides themselves on being customer centric.
"Being able to report, analyse and make quick accurate business decisions on any aspects of the business now giving Master Cargo the edge." Mauritz Barnard Operations Director
THE ASK
Master Cargo needed to have real-time, central visibility of their cargo movements to enable the team to make accurate, real- time decisions based on accurate data, and provide accurate reporting.
AT A GLANCE
- No Central Visibility of cargo
- Ineffective reporting
- Information delay affected operations and decision making
- Lack of customer centric approach
THE SOLUTION
A TMS, Datatim was implemented to provide Master Cargo the up- to-date information to enable the team to make sound financial and operational decisions based on reliable, factual data. Master Cargo’s Drivers and crew are customer-centric and offers on-time performance with precise and predictable delivery times. A robust TMS, likw Dataim has the capacity to improve and empower not only Master cargo’s operations but also their customer service.
THE RESULTS
Master Cargo staff and Management are now able to plan better, report quicker and more accurately, and base important business decision on factual data. All in all the system has made the company more competitive and successful and increased client satisfation.
THE TEAM
Forte Supply Chain Solutions in partnership with Datatim
