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FLOW MOBILITY CLOUD-BASED TECHNOLOGY

December 3, 2021

FLOW mobility cloud-based technology
Client Case Study | Pindulo VDM

Solution: FLOW Cloud-Based Data Management Technology
Division: Forte Transport Solutions

“The risk of load documents getting lost or misplaced has now been largely mitigated as an electronic version is available the moment a load is completed and not only when next the driver visits a depot and the document is scanned. There are also no longer any delays in the processing of completed loads as information is available immediately. This has greatly improved data accuracy.” Riaan Luckhoff Financial Director

CLIENT QUICK FACTS

Proudly South African business, founded in 1976, which offers intermodal and warehouse solutions to ensure seamless movement of cargo to local and export markets. The Head Office is in Saldanha Bay, with offices in Cape Town and Johannesburg.

The company’s resources include seven strategically positioned depots (hubs), rail sidings, warehouses, specialized materials handling equipment, and technology. The hubs are connected to the national rail and port infrastructure to ensure efficient and cost-effective total integrated solutions for our customers.

CHALLENGES

With a fleet operating nationally on various routes, a major challenge is to timeously collect and process documents of all completed loads.

Manual processing of load documents requires large amounts of human resources with inevitable capturing errors being made.

SOLUTIONS

With the rollout of FLOW mobility to our drivers, load information is captured electronically by the driver, as opposed to manually writing out a Proof of Delivery (POD), together with photos of any manual load documents (such as delivery notes, weighbridge slips, etc).

Once the load is completed and the driver has submitted the load on his phone the captured information is written to the FLOW mobility platform and a single PDF document containing an electronic POD and photos of other relevant load documents is mailed and/or stored as required.

With integration set up by Forte, load information captured by the drivers written directly into our Transport Management System, negating the need to manually capture this data from handwritten documents.

OUTCOME

The risk of load documents getting lost or misplaced has now been largely mitigated as an electronic version is available the moment a load is completed and not only when next the driver visits a depot and the document is scanned.

There are also no longer any delays in the processing of completed loads as information is available immediately.

Admin staff, previously occupied with capturing data from manual load documents, have now become quality control staff who reviews and correct load information in the TMS system where required. This has greatly improved data accuracy.

OUR PRODUCT

The following features are available on the FLOW platform:

FLOW Connect

A cutting-edge, cloud-based integration platform that provides multiple adaptors for integration between server-based and web-based applications, one to one or multiple to one integrations. It moves data across an enterprise seamlessly, connecting all role players.

FLOW Visibility

A powerful communications portal that latches onto existing applications and transfers data for a web-based internal dashboard or external client-facing portal view.

FLOW mobility

a last-mile dispatch application that provides order management, basic optimizing, execution, sign-on glass, barcode scanning or photo grab of documents, customer visibility, and reporting features. In doing so it helps companies reduce their transportation costs through optimization and gain greater customer satisfaction by managing delivery and electronic POD’s.

ABOUT US

Forte Data Solutions provides integration platform-as-a-service, or iPaaS – via its cloud-based platform FLOW that enables users to connect applications regardless of whether they’re on-premise or in the cloud without having to add layers to their infrastructure.

Forte Data Solutions provides integration platform-as-a-service, or iPaaS – via its cloud-based platform FLOW that enables users to connect applications regardless of whether they’re on-premise or in the cloud without having to add layers to their infrastructure.

For more information visit: Forte Data Solutions presents FLOW – YouTube

Forte Data Solutions. Bridging The Software Gap.
info@fortesupplychain.com | www.fortesupplychain.com

Tel: 072 373 5206
Email: Info@forteconsulting.co.za